Our dedicated people, who deal most often with customers, are our Customer Service Representatives and our Owner-Operator Driver Force. Together, they are actively committed to creating a responsive, cost-effective and accurate level of service.
Our Customer Service Representatives provide you with professional, courteous service from our call center. Serving Atlanta and the Southeast, our Customer Service Representatives are ready to respond to all of our customers' delivery needs.
The primary goal and responsibility of our Customer Service Representatives is to answer your questions as quickly as possible, so you can get on with your day. Thorough communication, an understanding of your business needs, and taking the time to resolve your issues is what makes our Representatives stand out from the competition.
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At AQuickDelivery, we also place a large focus on training and development, which means our Customer Service Representatives are constantly improving their knowledge of AQuickDelivery' practices and operations. Our philosophy is that if they understand our business well, they can help you and your business become faster and more effective.
The AQuickDelivery Owner-Operator Driver Force is unique. They own their own vehicles. How does this affect you? Basically, they care more. Since they are compensated on an incentive basis, based on their productivity, they have a vested interest in the performance of the organization and the satisfaction of our customers. This is important since they are the ones who represent you and us on the front line, handling your time-critical content.
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